Enhancing the employer/employee relationship through active listening.
Looking for ways to improve your employee-employer working relationship? Have you ever found yourself feeling frustrated with an employee who just couldn’t seem to understand your needs? Ever felt unsure about your employers’ expectations?
Here at Luxe Staff, finding candidates who are skilled in the art of understanding your household’s needs is our top priority. One of the things that we look out for – and you can too! – is someone who practices active empathic listening.
Active empathic listening, or active listening, is a style of communication in which we listen to learn and listen to understand. This active, intentional process which involves three important steps:
These verbal and non-verbal cues convey that a person is really listening to what we have to say.
While active listening is still considered to be a soft skill, it is an invaluable quality to look out for in any prospective hire. Particularly in the roles of house manager and caregiver, a person who can listen to the needs of their employer and co-workers with empathy and non-judgment is certainly better equipped to successfully manage the needs of others while avoiding unnecessary conflict. Choosing to practice on developing your skills in active listening can radically improve your working quality of life.
Luxe Staff values individuals who embody strong leadership abilities, advanced problem-solving skills, and healthy connections with others. Thinking about breaking into the world of elite domestic staff? Become an invaluable member of someone’s household by opening your heart…and your ears.